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When using Re:amaze with SMSBump, you can utilize Re:amaze automation features such as Workflow Automation. Your SMSBump conversations in Re:amaze are mirrored in SMSBump as well so you’ll never lose track of customer engagements. When campaigns are sent from SMSBump and customers reply, you will receive these replies directly within Re:amaze under your SMSBump channel. You will see a confirmation once Re:amaze and SMSBump are successfully connected. Once you have pasted both required IDs, please click on “Install” to complete the process. Then copy the shared secret and paste it into SMSBump. Step 3: Copy the brand identifier and paste it into the SMSBump. Then select a list of staff members you would like to subscribe to this channel for notifications. Step 2: Give your SMSBump channel a memorable name or something easily identifiable. Step 1: Click on Re:amaze Settings > SMS Channels > + Add an SMS Channel To find the brand ID and your Re:amaze account’s shared secret, follow the screenshots below: Click on “Apps” and then on “SMSBump Marketing & Automation”.Ĭlick on the “Integrations” tab and then search for Re:amaze in SMSBump’s list of available.īefore you proceed, you will be asked to provide your Re:amaze brand identifier as well as a shared secret. To connect your Re:amaze account with SMSBump, start by accessing the SMSBump dashboard through your Shopify account. For businesses with a younger audience, SMS and MMS is a must as it offers near instant conversation environments. SMS and MMS are asynchronous my nature, mobile by default, and can enhance the customer relationship experience. Supporting customers via SMS and MMS can offer advantages over other channels such as email, live chat, or social media. Re:amaze currently supports native SMS and MMS mobile channel integrations through Twilio, ClickSend, RingCentral, and SMSBump.
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